Air canada Cancellation Policy

Air canada provides you various services when you decided to fly with them, they establish different policies for helping their customers. due to any uncertainty and your plans got changed or getting any emergency you want to cancel your Air canada flight ticket in that note you can do that under Air canada cancellation policy. But now passengers have in dilemma whether their money will be refunded back to them or not so you have to go through with the rules of Air canada refund policy. furthermore, here is all the information regarding aerplan cancellation and refund.

  • Passenger can cancel their booking and claim a full refund on their canceled Air canada flight ticket but it depends on the terms and conditions of fare tickets whether you hold the refundable ticket or nonrefundable ticket.
  • On domestic as well as international flights Air canada flight cancellation policy is applicable.
  • Air canada allows you to cancel your entire booking, aeroplan flight reward booking but you have to cancel your flight 2 hours before scheduled departure.
  • Passengers can cancel any segment of their journey but you have to contact Air canada reservations.

Steps for Cancelling an Air canada flight

Following are the procedure for how you can cancel your air canada flight ticket:

  • Firstly, visit the official website of Air canada.
  • Scroll down and click on my bookings options.
  • To access your flight booking you have to enter the booking reference/ticket number and the passenger's last name.
air canada cancellation policy
  • Click on the find tab.
  • Now you will see your bookings and select the flight which you want to cancel.
  • Click on the cancel button.
  • Pay the air canada cancellation fee if any and confirm your canceled flight and you will receive confirmation mail.
  • Lastly, you have to fill out the air canada refund request form and if the airlines are satisfied with your details, you will get a refund within a week.

How to cancel a flight with Air canada?

When travelers book a flight ticket with Air canada but want to cancel it there are different ways via which you can cancel your reservation following are the Air canada cancellation options:


Passengers can cancel their Air canada flight ticket via my bookings option on the official website. you have to recover your booking by filling in some details and following the on-screen instructions and paying the cancellation fee if required.


Flyers can cancel their flight ticket by calling +1-888-526-4112 air canada representative will pick up the call, you have to be ready with the details, and the passenger needs to tell them to cancel their reservation. the representative will guide you regarding the flexible cancellation process and how you will get the refund amount credited back to your account.

Passengers can visit the air canada airport to cancel their bookings at the last moment this service is available 24x7 for any kind of assistance.

24 hours cancellation policy

air canada 24 hours cancellation policy

As per the air canada cancellation policy, if a passenger cancels their flight ticket within 24 hours of the original ticket purchased then, there will be no cancellation fee, and get a full refund.

On the other hand, if a passenger cancels their flight after 24 hours then you have to pay some cancellation charges depending upon the fare ticket you purchased unless of a refundable ticket.


air canada cancellation fees

The following are the air canada cancellation fees which vary with the type of ticket and cancellation time:

Air canada tickets Fees Fare type
Basic economy Not allowed
Standard fare USD 200 Nonrefundable
Flex $200 Non-refundable
Latitude USD 0 Refundable
Comfort $200 Nonrefundable
Premium economy flexible $0 Refundable
Business class flexible $0 Refundable
Premium economy nonflexible USD 200 Non-refundable
Business class non-flexible USD 200 Nonrefundable
Award USD0 - USD150

Aeroplan cancellation policy

Aeroplan super elite status members have the benefit of waiving cancellation fees for flight rewards retrieved from the passengers' accounts. you will get back your points/miles in your account for flight cancellation.

If an Aeroplan elite Member could not travel on a scheduled flight, then they have to cancel their flight at least 2 hours before the scheduled flight departure, or if they don't do so then their Flight Reward ticket will be forfeited by the air canada airlines.

Air canada Refund Policy

According to the Air canada refund policy, if a passenger cancels their booking then reimbursement depends upon the type of fare you purchased.

Air canada Refund Policy
  • You can cancel your flight and get a refund only for these reasons such as if your flight is canceled by Air canada itself due to weather and the flight is delayed by more than 3 hours, you have the Air canada flexible ticket, you can cancel your flight within 24 hours of your booking or you got ill, death of a family member or military orders.
  • You are not allowed to get any refund if you received a compensation amount from the insurance company for a canceled flight.

How can I request a refund?

If a passenger booked their flight ticket through the Air canada official website or Air canada mobile app then you have to visit my booking section and fill out the air canada refund form.

If a passenger makes the reservation via Expedia then you have to contact them for a refund process.

There are different refund processes for different types of tickets:

Basic economy ticket

Air canada does not allow passengers to cancel their basic economy ticket but there are a few situations when you can cancel your flight and request a refund such as due to military orders or passenger's companion dies.

Non-refundable ticket

Nonrefundable tickets such as standard fare, comfort, flex, Premium economy nonflexible are not allowed to get any type of refund unless they cancel their ticket within 24 hours or due to death or medical illness.

Refundable ticket

Refundable fares such as Latitude, Premium economy flexible on that fares passengers are allowed to claim a refund ticket amount within a week in the original mode of payment.

Business class

Passengers of the business class have two types of fares options Business class flexible and Business class nonflexible tickets. if you hold a business class flexible ticket, this ticket is refundable but the business class nonflexible ticket is nonrefundable.

Frequently Asked Question's

Yes, passenger can cancel their Air canada flight ticket due to any uncertainty by visiting the Air canada official website, you are allowed to get a refund only when if you cancel your flight within 24 hours.

Before flight cancellation Air canada informs the passenger and specifies the reason why they cancel their ticket either due to weather or any other uncertainty and the flyer will get a refund or get a new ticket for another flight.

If you cancel your flight, airlines give you the Air canada voucher refund which helps you to book your flight/hotel package in the future and which is transferrable and never expires.

Passengers will get all their Aeroplan points/miles back in their account and refund amount too but a member must cancel their flight 2 hours before scheduled departure.

Passengers can cancel their Air canada flight after check-in but 3 hours prior to an international flight and 2 hours before a domestic flight.

You can cancel your aeroplan flight ticket via the official website or make a call at +1-888-526-4112. All flight rewards must be canceled at least 2 hours prior to departure.

USD 0 - USD 200 is the Air canada cancellation fee depending upon the type of fare of your ticket booking.

Air canada vacation starts processing refunds for those passengers whose tickets are canceled due to covid-19 pandemic.

Yes, Air canada will refund your ticket price drop-down amount in your account, further you can book your ticket with the usage of that amount in the future.

Yes, the Air canada voucher is fully transferable and refundable, you can use it any time to travel in the future.

Air canada don't have the chat option to apply for a refund, passenger has to apply either online or by visiting the airport, or by calling the air canada executive at +1-888-526-4112.

Yes, Air canada provide refunds to their passengers if they cancel their flight due to any reason or a lot another new flight ticket.

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