Updated March 29th 2023

We do understand plans change and there are lot of situations the trip needs to be cancelled. Whether its an voluntarily cancellation or due to weather and medical situations, we got you covered. Delta Airline has eliminated all the penalties for canceling your flight due to Covid-19 Pandemic.

The refund of that Delta flight depends on the Fare type(Basic, Main Cabin, Comfort plus, Business/First) and whether the trip is cancelled within 24 hours of booking or after. Make sure the flight is cancelled before departure. Sometimes it cheaper to change a flight rather than cancelling.

If due to some reason you want to cancel your flight, you can do it online through the delta official website www.Delta.com, delta app, or contact for support at 1-800-221-1212 or 1-888-565-0250.. Check the complete guide about Delta Air Lines cancellation and refund policies below.

How to Cancel Delta Airlines flight?

how to cancel delta airlines flight

To cancel a Delta Airlines flight, visit the Delta Airlines website at www.delta.com or contact the customer service for assistance with the Delta flight cancellation process. Additionally, Keep in mind that Delta Airlines cancellation policy and fees may vary depending on the type of ticket you purchases and the fare rules associated with it. Moreover, you must review your ticket's terms and conditions for specific cancellation information and any applicable charges.

  • Go to the Delta Airlines website: www.delta.com.
  • If you have a Delta Airlines skymiles account, log in using your credentials. If you don't have an account, you can still proceed with the cancellation process, using my trip tab.
  • Find the 'My Trips' tab. You will find this on the top menu bar of the Delta Airlines homepage.
  • Click on the My Trips tab, now fill in the PNR, Confirmation number or Ticket number to access your reservation. then enter your first and last name if required.
  • You can find your confirmation number in your email or in Delta app when the airlines sent you your ticket. You will find your confirmation number on that ticket.
  • Choose the flight you want to cancel.
  • Before proceeding with the cancellation, carefully review the fare rules associated with your ticket. Pay attention to refund eligibility and any cancellation fees that may apply.
  • If have read the cancellation policy and refund policy of Delta Airlines and you are certain about your decision. Then look for the "Cancel Flight" option. Click on the cancel option to initiate the cancellation process.
  • Delta Airlines will likely ask you to confirm your cancellation. Double-check all the details to ensure you're canceling the correct flight.
  • After completing the cancellation process, you'll receive a confirmation email from Delta Airlines.

Delta Airlines 24 hour Cancellation

delta airlines 24 hour cancellation

Sometimes, plans change and there is a need to cancel the flight booking. There used to be lot of charges in cancelling a flight, but not anymore. Due to Pandemic, To Provide more flexibility to the customers, all the charges have been waived off.

Non Refundable Ticket

If your ticket is a non-refundable one, there won't be a cancellation fee. However, the amount cannot be refunded back, it will be provided to you as a ecredit for travelling in future.

Refundable Ticket

There is no cancelation fee to cancel a refundable ticket. If you've booked a refundable ticket and wish to reschedule, you can either cancel it and ask for a refund or simply use it as a future credit for instance First Class Ticket

Award Tickets

If you have booked an Award Travel Ticket using Miles, you can cancel that up to 72 hours before the departure. The flight change or cancellation fee for Award Travel Ticket is $150. You can change or cancel Award Travel Ticket for free if you are a Diamond or a Platinum Medallion member. The only condition is that you need to check-in to your account and change/cancel the flight up to 72 hours of departure. If you cannot cancel your Award Travel Ticket up to 72 hours before the departure, it will be a non-refundable ticket.

Delta Refund Policy

delta refund policy

Delta Airlines refund policy varies depending upon the various factors such as fare type, booking class, date of purchase. If your Delta refund request is not eligible for money back, you get an e-Credit that can be used while booking your next flight. You will for sure get a complete refund during cancelation of Delta flight ticket within 24 hours of ticket reservation.

Eligible Tickets

After completion of 24 hours risk free cancelation policy, you get a refund depending upon the ticket type. Delta refund policy varies depending upon the refundable and non-refundable ticket type.

On cancelation of refundable tickets, you can submit a Delta ecredit refund. By filling a form to apply for a refund or ecredit . Delta refundable main cabin flight tickets are eligible for full refund on cancellation.

Similarly, non-refundable tickets are not eligible for getting a refund. If canceled within 24 hours of flight booking then you will recieve an ecredit that can be used on your next Delta flight booking.

Award Tickets

If you have booked your Delta flight ticket using award miles, you might be wondering. Are Delta tickets booked with award points refundable? It depends upon the Delta SkyMiles such as

  • If ticket is booked by using SkyMiles.
  • Tickets booked with both miles and cash, the cash part is not refundable.
  • Flight change using Miles (only depending upon the 24 hours cancellation policy)

How to request a refund for Delta flight?

You can request for Delta Airlines refund by online and offline mode. Delta refund policy is different for flights cancelled within 24 hours and after 24 hours of booking.

Within 24 hours

Passengers have to visit "My Trips" section on the official website of Delta Airlines. You can get full refund on cancellation within 24 hours of flight booking with no extra charges or cancelation fees.

After 24 hours

Once the risk free period of 24 hours gets completed. You can cancel Delta flight ticket booking by filing a Delta refund request. You can apply for the refund easily by making a call on +1-888-526-4112. You can make a request from Delta Airlines customer care service number for refund.

Frequently Asked Questions

Yes, you can. If due to some reason, the passenger is cancelling their flight within 24 hours from reservation, he is entitled to get a full refund to the original mode of payment. To do so, please give us a call, so that we can process the cancellation within the risk free cancellation time frame. It may take up to 24 hours to process the cancellation request. But the email confirmation is sent right away to the owner of that booking.

Delta Travel Protection Plan is an affordable way to protect your travel investment.

  • Features of Delta Travel Protection Plan:-

In case your trip get's cancelled:-

If your trip gets cancelled due to a covered reason such as injury, illness, or death, your travel investment will be protected. Also, if your flight is interrupted, the plan will pay for your trip.

Medical Benefits:-

The Delta Vacations Travel Protection Plan also covers your medical expenses which may have incurred within a year of your trip.

Delayed Travel-

If your travel gets delayed for more than 12 hours, you will be reimbursed up to $100 for meals and accommodation.

Lost or Damaged Baggage:-

If your baggage gets disappeared or stolen, you will be reimbursed up to $2500 to repair or replace your lost or damaged luggage.

To request a refund for a refundable ticket purchased with a credit card you can call Delta Reservation Sales at 1-888-526-4112 within the U.S. or Canada.

You can submit your unused flight coupons or paper tickets by mail to the Delta Passenger Refunds Department at the following address:-

Delta Air Lines, Inc.

Passenger Refunds
P.O. Box 20537
Atlanta, GA 30320-2537
Via Courier Service

Delta Air Lines, Inc.
Passenger Refunds, 4th Floor
700 South Central Avenue
Hapeville, GA 30354

The process takes almost 7-21 Working days. However, due to coronavirus and travel guidance issued by the Government, it may take 30-45 business days.

The tickets will be converted into eCredit and will appear in your account on Delta.com.

Tickets paid by cheque will be refunded in the same form to the name of the passenger, and the same is the case with the payment through credit card.

You can save yourself some bucks if your ticket is refundable, according to Delta's 24 HOUR Risk-Free Cancellation Process, and if it is delayed or cancelled by the airline itself, a refund will be granted to you in the original mode of payment. No Extra charges will be charged for the cancelled flight.

Delta Refund Department will make every effort to refund your money within 24 hours of cancellation; nevertheless, funds may be held up by banks and credit card issuers on your credit or debit card. In such a case, one should always inquire about the bank's or card issuer's policy on the subject.

Tickets purchased using the Miles+ cash option, on the other hand, will have the miles returned to them as well as the price paid.

Delta refund assistance

To receive your refund within 24 hours, take the following three simple steps:

  • Enter delta.com into the search box.
  • Register to your account and then go to the 'My Trips' section.
  • Tap the 'Cancel Flight' option and proceed as directed.
  • Within 24 hours, you will receive a full refund for your airfare.

According to delta's refund policy for lower fares, if the flight price has decreased, a refund is not feasible; however, you can reach us at " 1-888-526-4112 " and get promised compensation in the form of ecredit or a voucher.

There is no cancellation cost if the ticket is booked and cancelled during the 24 hour cancellation period. Also no fee for refundable tickets, flights between the United States, Canada, Puerto Rico, and the United States Virgin Islands, and main cabin and above. Nonrefundable tickets, on the other hand, incur costs ranging from $0 to $500 for travel outside of defined destinations, depending on the origin and price class.

*Special Case for nonrefundable tickets: If a family member, companion, or passenger passes away, Delta will issue a full refund in accordance with its policy. A death certificate or other proof of death should be shown to the Delta refund department in order to redeem the same.

You will get a refund for booking made with cash or check within 20 business days and within 7 business days for bookings done with ecredit or miles.



Booking with Delta Airlines was quite simple and clear. The executive was very attentive and listened to us carefully before booking a window ticket for us at such a cheap cost. The flight was also on time. The best first impression. They are without a doubt the greatest online flight booking platform. Thank you for all of your assistance and for a wonderful trip.

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