Turkish airlines provide various different services that are flexible for their customers. In case of any uncertainty, travelers are unable to travel and want to cancel their flight ticket however they are worried about the amount that will be refunded. Don't have to be concerned. Turkish Airlines provides you with the Turkish Airlines cancellation and refund policy.
Turkish Airlines Cancellation Policy
Turkish Airlines serves economy class and business class to their customers and provides both ranges of international and domestic routes.
If any passenger cancels their flight, Turkish airlines provide you a refund if you are eligible as a travel credit for a new future flight reservation.
From the time of cancellation, you can redeem your travel credit within 1 year.
Furthermore, as per Turkish Airlines cancellation policy 2022 some flights are not permitted for cancellation, then passengers can request to change their flight which includes future travel credit, and gifted vouchers.
Following are the Turkish airlines terms and conditions of the different classes of services you should know before canceling your flight:
Turkish Airlines Domestic Flights
EcoFly
EcoFly is an eco-friendly fare ticket. they provide you the free check-in and an advantage of 8kg cabin baggage and a 15kg checked baggage allowance. you can cancel your flight for 12 hours or more but you have to pay the cancellation fees.
ExtraFly
Passengers who hold ExtraFly can carry 20 kg checked baggage and an 8 kg cabin baggage allowance. Additionally, you will get the benefit of free standard seat selections and get extra 250 Miles. you are allowed to cancel the flight after paying the specified cancellation fees and you will get the refund only as a tax amount.
PrimeFly
PrimeFly is flexible and comfortable that offers a free standard seat selection, with 8 kg cabin baggage and a 25 kg checked baggage allowance. you can cancel your flight ticket and get a refund Also, get extra 500 Miles.
Business Flexible
Business class is luxurious and comfortable that offers a free seat selection, with 8 kg of 2 cabin baggage and a maximum 30 kg checked baggage allowance. passengers can cancel their flight and get a full refund.
How to cancel a Turkish Airline ticket?
To cancel your Turkish airlines flight ticket, the following are the ways mentioned below how a passenger can cancel their reservation:
Online
Following are the steps to cancel your flight online:
- Visit the official website of Turkish airlines.
- Go to the manage booking section.
- Fill out the details such as ticket number or reservation code and last name of a passenger.
- After clicking on the arrow button next screen will be visible that shows your itinerary details.
- Click on the cancel tab.
- Follow the on-screen instructions and confirm the cancellation.
- Lastly, you will receive a confirmation email on your account regarding your canceled flight.
Through a call
Passengers can contact +1-888-526-4112 to cancel their flight ticket, Turkish airlines representative will guide you on how you can cancel your reservation and the flyer must be ready with all the information at the time of cancellation.
At the Airport
Passengers can visit the Turkish airlines airport counter to cancel their flight, executive will be available 24x7 for your assistance and guide you on how you can cancel their flight ticket. or, you can use the self-service kiosk and cancel the flight yourself.
24-hours policy
Turkish Airlines allows you to cancel your flight reservation for free on the same day as the original ticket purchased and you will get a full refund.
If a passenger cancels their flight within 24 hour, in that case you don't need to pay any cancellation fees.
But if the ticket is canceled after 24 hours then you have to pay the cancellation charges which will be depending upon the fare types and routes.
Note: At the time of flight cancellation your flight departure date should be 7 days or more.
Turkish cancellation policy
Turkish airlines will accommodate passengers if due to any reason your flight dates or duration may change or flight got canceled or delayed may be due to extraordinary circumstances at the departure. The airline will provide you with the compensation.
Following are the reasons for the cancellation of the flight:
- Bookings can be canceled according to the covid-19 guidelines.
- Turkish airlines themselves cancel passengers flights due to bad weather.
- Due to the illness or death of a passenger or their family member.
Cancellation fees
We all know that passengers could change their plans at any moment. This means that the cancellation costs may vary too. So, Turkish Airlines provides you the service of ticket cancellation, and give the amount of your refund for your canceled ticket, based on the type of ticket you purchased. following are the cancellation fees for domestic flights and international flights (branded and non-branded) of different classes of travel.
Domestic flights
| Class of travel | Within 12 hours | 12 hours or more |
|---|---|---|
| EcoFly | Not allowed | TL 200 (No refunds allowed on Q/T/L/V/P/W/U classes) |
| ExtraFly | TRY 200(No refunds permitted on V/P/W/U classes) | TRY 150 |
| PrimeFly | TRY 150 | No deduction |
| Business flexible | Deduction: TRY 300 | No deduction |
Note: Under no show policy, that is an absence of ticket, then ticket will not be refunded after the flight departure. you can only claim the area tax amount.
International branded flights
| Class of travel | Cancellation fees |
|---|---|
| Economy Class – EcoFly | Ticket cancellation is not allowed |
| Economy Class – ExtraFly | Tickets cannot be cancelled or refunded |
| Economy Class – PrimeFly | A 120 EUR/140 USD deduction will be enforced for refunds. |
| Economy Class Exceptional – EcoFly | Ticket cancellation is not allowed |
| Economy Class Exceptional – ExtraFly | Tickets cannot be cancelled or refunded |
| Economy Class Exceptional – PrimeFly | Deduction is applied for refunds |
| Business Class – BusinessFly | Cannot be cancelled or refunded |
| Business Class – BusinessPrime | No deduction |
| Business Class Exceptional – BusinessFly | Cannot be cancelled or refunded |
| Business Class Exceptional – Businessprime | No deduction |
International non-branded flights
| Class of fare | Cancellation fees |
|---|---|
| Economy Promotion | Cancelations and refunds not allowed. Only taxes are refunded. |
| Economy Semi-Flexible | Before the flight departure: Accepted subject to certain deductions. At the end of the trip: the refund amount is the price of the flight and deducted from the total cost. |
| Economy Flex/Flexible | Before the flight departure: Accepted subject to certain deductions. At the end of the trip: the refund amount is the price of the flight and deducted from the total cost. |
| Business Promotion | Cancelations and refunds are not allowed. Only taxes are refunded. |
| Business Semi-Flexible | Before the flight departure: Accepted subject to certain deductions. At the end of the trip: the refund amount is the price of the flight and deducted from the total cost. |
| Business Flexible | Before the flight departure: Accepted subject to certain deductions. At the end of the trip: the refund amount is the price of the flight and deducted from the total cost. |
Note: Passengers can't change or validate the transfer of a Priceline car rental reservation. Car rental reservations are not refundable.
Award ticket
Cancellation fees for domestic flight of award ticket is TRY 50 and USD 25 for international flights.
Turkish Airlines refund policy
As per the Turkish airlines refund policy following is the rules you should keep in mind for booking or canceling the flight ticket:
If the flight is delayed or canceled, the passenger gets their money back as a refund amount but it depends upon the class of travel, fares ticket, and route and passenger can check the refund status by visiting official website.
If Turkish airlines themselves cancel passengers flights due to weather then they don't need to pay any cancellation charges. If you want to cancel ticket for free then you have to cancel your reservation within 24 hours, and the airline will reimburse the amount.
If you add additional services like a rental car, or hotel in that case, the refund amount will be in hands of the hotel authority or Turkish airlines.
If a passenger purchased a ticket by credit card, the refund will be credited to your account within a week on the other hand if you buy the flight ticket with cash or check then refunded within 20 days.
Following are the tickets which decide whether passengers are eligible for a full refund amount or not:
Refundable tickets
If the passenger cancels the refundable ticket in that case you are eligible for a full refund. Turkish airlines provide you the entire amount in the original mode of payment.
Nonrefundable tickets
If you cancel a nonrefundable ticket you are not allowed to receive a refund except for the tax amount and you have to pay the cancellation penalty. the remaining amount will be credited to your bank account as a travel credit so that by using that you can plan your next trip but the validity of such credit is 1 year.
How do I get a refund from Turkish airlines?
Passengers can apply for a refund in various ways as per their convenience. following are the methods mentioned below:
Online:
- Visit the official website of Turkish airlines.
- Click on the manage booking option.
- Enter the ticket number or reservation code and last name of a passenger.
- Follow the on-screen instructions and you will see the flight details.
- After canceling the booking you have to fill out the refund request form and submit it to the Turkish airlines.
- If you are eligible for the refund amount you will receive the confirmation email and your refund amount will be initiated in your bank account.
Through call:
Travellers can call +1-888-526-4112 for any query or assistance about flight reservations, cancellations and refunds. you have to provide the details to the executive so that they can help you out. Or, passenger can visit the Turkish airline airport counter or their self-service kiosks.
Frequently Asked Question's
Yes, the passenger can cancel their one partner booking as per the Turkish airlines cancellation policy. you have to contact the Turkish airline executive or you can cancel it online.
If a passenger cancels their Turkish flight booking within 24 hours from issuance of the original ticket then they don't need to pay any cancellation fees.
Turkish airlines can cancel your flight in case of bad weather and the flight got delayed then, they will arrange a new flight for you if you don't want to go on that time they will compensate you and provide you the refund as travel credit.
As per the Turkish air cancellation policy, passenger can cancel their flight ticket and get their money back but it depends on the fare type you purchased, class of travel, or routes.
If a passenger brought the ticket with cash then in that case refund will be initiated within 20 days but if you purchase the Turkish flight ticket with a credit card then the refund will be credited within 7 days.
Turkish Airlines does not allow you to cancel a flight after checking in. it's only possible when airlines executive will let to do so.
