Southwest Airlines Cancellation Policy


Southwest Airlines has one of the most flexible change and cancellation policies aa compared to the other airlines. The policies are straightforward. The last-minute travel changes can be very frustrating, and it can even cost the same as the price of the ticket. But if we talk about Southwest Airlines Cancellation Policy, It does not charge any change or cancellation fee.

Southwest Airlines also offers a complete refund within 24 hours of reservations. In case of a non-refundable ticket, if the 24 hours period passes, it’s the price. It is applied to future travel with the airlines within one year.

Southwest offers a free ticket change policy as well as a free same-day ticket change policy. Its ticket change policy does not restrict the customers to travel to the same destination previously booked. Even if you choose to travel to a completely different location, it will still be free, which is a sporadic policy.

Moreover, if you book your flight with points and you want to cancel it, you will have to inform the airlines at least 10 minutes before the flight departure to process the refund. The entire points will be credited to your account if you notify the airlines on time. If you do not notify them, your flight will be automatically cancelled, and you won’t get any refund.

How can I cancel a southwest airlines flight ticket?


Southwest Airlines flight cancellations are simple, and they always work for customer satisfaction. Airline provides two ways by which you can cancel your flight Via phone or online.

    A. Online Cancellation of a Southwest Flight : To do so, follow the instructions below.

  • 1. Log in to your Southwest Airlines account or search for Southwest Flight Cancellation in your search box.
  • 2. Select the "Flight" option and then hit "Manage Reservations" from the drop-down box.
  • 3. Tap "Cancel Flight Reservation," then enter the following information and press "Continue."
  • 4. On the following page, a pop-up window will indicate whether or not your flight is qualified for a refund. Also, your flight will be canceled.
  • B. Cancel Southwest Flight Through Phone : To do so, follow the procedures below.

  • 1. Dial "1 (800) 435-9792" to reach a Customer Service representative.
  • 2. Inform the executive of your flight change and provide him with your ticket number and name.
  • 3. Don't forget to ask him if you're eligible for a refund.

Southwest Airlines Cancellation Policy


Business Select and Anytime tickets are more expensive, but they offer a generous cancellation policy as compared to the others. If a customer cancels a Business Select and Anytime ticket, he/she gets a 100% complete refund in the original form of the payment. The payment may be in the form of cash or Rapid Rewards points. Although, if you fail to inform the airlines about the cancellation at least 10 minutes before the departure the purchase price of your ticket will be converted to travel funds that can be used in future within one year. If Rapid Points are used to purchase the tickets, those points will also be redeposited into your account. In case you make changes in your current flight, that flight will become a non-refundable one, so it is best to cancel the original flight and re-book it for the ticket to remain fully refundable. Standby travel between the same cities and on the same day is permitted and is free of charge.

Wanna Get Away


Wanna Get Away tickets are the lowest price fares that Southwest Airlines offer. The flight cancellation rules for these kinds of tickets are slightly tighter as compared to Business Select and Anytime. If a Wanna Get Away ticket is cancelled which was earlier purchased in cash the entire amount will be saved as reusable travel funds to be used in future. These funds must be used within one year. You can cancel the flight until 10 minutes before the departure. If the ticket is purchased with Rapid Rewards points, all of your points will be credited into your account. Standby travel requires an upgrade to the Anytime Fare.

Flights Paid with Gift Cards and Companion Pass Flights


The flights purchased with gift cards have slightly different rules as compared to those purchased in cash. In this case, the cancellation is non-refundable. So, if you cancel a flight purchased with gift cards, the amount will be held as reusable travel funds, and it will have an expiry date. Usually, the expiration period is 12 months.

If you have paid for all or a part of your flight with Southwest Gift Card and cancel your flight within 24 hours or less before take off, you can contact Southwest Customer Relations. If you book a flight with Southwest Companion Pass, any taxes paid are fully refundable and to the original form of payment.

Frequently Asked Question's


Will I get a refund if the southwest airline cancels my flights?

Yes, according to Southwest Airlines Cancellation Policy, if the airline cancels your reservation for a reason, the airline will provide you with a rebooking option in which you can book any subsequent trip to your original ticket as long as that next flight has available seats.

Otherwise, the airline will give you a Travel Fund that you may use to purchase a ticket for the following flight.

Furthermore, if you want a refund in the original manner of payment, you may contact Southwest and they can assist you. The easiest approach to contact the airline is to dial their toll-free number or if you don't want to wait long waiting then, send private messages to obtain a refund on Twitter, Facebook, or Instagram.

Is southwest airlines canceling flights?

Southwest Airlines is canceling and delaying flights due to a substantial increase in coronavirus diagnoses as well as a crew shortage. To find out more about your flight specifics, contact 1 (800) 435-9792 and speak with an executive about your trip so you don't have to travel a large distance for a canceled flight.

Can you cancel southwest Airlines tickets after booking?

Southwest Airlines Cancellation Policy states that you can cancel your flight ten minutes before departure. However, Southwest has several categories with distinct return policies.

    1. Refundable fares: Anytime and Business Select.

  • If you cancel your flight before it departs, you will receive a full refund to your original mode of payment; otherwise, if you are late, your payment will be changed into a Travel Fund, which you may use for your next travel.
  • 2. Non-Refundable fares:

  • If you cancel your ticket before its departure, your money will be preserved in your Travel Fund.

Can I cancel my southwest airlines ticket within 24 hours?

Yes, you have the option to cancel your SW ticket within 24 hours after purchase. Furthermore, if you cancel within 24 hours before your flight according to southwest airlines 24 hour cancellation policy, you will be eligible for a full refund regardless of which airline ticket you are holding.

Can I cancel my southwest airlines ticket and get a refund?

Yes, Southwest Airlines offers the ability to cancel a flight and claim a refund. However, the airline is divided into several tiers, out of which some are refundable and others of which are non-refundable. Depending on this, you may be entitled to a refund or a travel credit.

Check which of these tickets you have to see whether you are eligible for a refund.

  • 1. Business Select: Business Select is the most expensive, but they offer a generous cancellation policy as compared to the others. If a customer cancels a Business Select ticket, he/she gets a 100% complete refund in the original form of the payment. The payment may be in the form of cash or Rapid Rewards points.
  • 2. Anytime: One of the most accommodating tickets. If a customer cancels these tickets, he is also entitled to a full refund in the original mode of payment. *However, if you do not notify the airlines of your cancellation at least 10 minutes before the departure time for Business Select or Anytime then, the purchase price of your ticket will be converted to travel funds that can be used in the future within one year.
  • 3. Wanna Get Away: Wanna Get Away tickets are Southwest Airlines' lowest priced airfare. If a Wanna Get Away ticket booked in cash is canceled, the whole amount is preserved as reusable travel money to be utilized in the future. These funds must be used within a year.

What happens if my southwest airlines flight gets canceled due to weather?

If your flight is canceled or delayed due to inclement weather, you will be reimbursed under the Southwest Airlines cancellations policy. The SW Airline will offer you the following flight, which means they will rebook a flight for you.

If you do not choose to continue your journey with the airlines, you may request a refund, and the same will be issued to you in the original mode of payment.

What happens if I cancel my southwest airlines trip?

  • 1. One-Way Trip: If you cancel a one-way trip, all refunds will be given to you in the original form if you follow the South West airline cancellation policy. However, if you want to change the same flight, it is better to forget about the ticket you are holding and buy a new one because cancellation prices are sometimes much higher than the actual price, though this depends entirely on the destination.
  • 2. Round Trip: If you cancel your trip before the flight's departure, you will be entitled for a refund. However, if you purchased a roundtrip ticket and just used it to travel one way, the airlines will not provide you a refund.
  • 3. Multi-City Trip: You can cancel your flight by contacting the airlines through chat or online. After you cancel the flight, your money will be returned to you, or if you paid using Rapid Rewards, it will be returned to your account. You can also modify the section of the sites you want to see, but this must be done before the trip departs.

Is Southwest airline flight ticket booked through gift cards refundable?

If the flight is purchased with gift cards then, the cancellation is non-refundable. So, if you cancel a flight purchased with gift cards, the amount will be held as reusable travel funds, and it will have an expiry date. Usually, the expiration period is 12 months.

Is Southwest airline Companion Pass flight ticket refundable?

Southwest Airline Companion Pass: If you book a flight with Southwest Companion Pass, any taxes paid are fully refundable and to the original form of payment.

Is Southwest airline flight ticket booked with Rapid Points refundable?

If you use Rapid Points to purchase the tickets, those points will be redeposited into your account.

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