Qatar Airways Cancellation Policy

You can contact your local agent or a nearby Qatar Airways office to cancel your tickets or to make any changes.If you've booked a ticket online at qatarairways.com you can request for a cancellation or a refund at qatarairways.com. If the flight is canceled by the airlines itself then you are entitled to a compensation. The reasons behind cancellation can be bad weather, air traffic or a strike. In such case you can fill the application form given on the website.

Qatar Airways Cancellation Penalty

There is no penalty if you cancel your reservation within 24 hours before the departure of your flight. If your flight is delayed by 3 hours and more,you can request for a refund. To cancel the booking online:-
  • Go to the 'My Trips' option on the website and click 'cancel flight'
  • If your ticket type can be canceled online then the 'Modify flight' option will appear
  • You can then select new flights and pay online

*For flights to and from US you can hold your reservation for up to 24 hours without payment.

Qatar Airways Refund For A Cancelled Ticket

The refund, change and cancellation fee is based on the membership tier:-
Refund done more than 24 hours before departure
  • Platinum or Gold main member- No refund or Cancellation fee will apply.
  • For Silver, Burgundy or family/guest of a Platinum and Gold member- Refund or cancellation fee will apply.
Refund done between 3 hours and 24 hours before departure:
  • Platinum or Gold main member- No refund or Cancellation fee will apply
  • For Silver, Burgundy or family/guest of a Platinum and Gold member- Refund or cancellation fee will apply.

Qatar Airways Rebooking for Cancelled or Unused Ticket

You can rebook your flights by visiting "Refund Requests" on qatarairways.com or by contacting nearby travel agent.
Rules
  • The airlines will book your ticket in the same class in the next flight without charging any extra fee.
  • In case of the original class being completely booked the airlines will book your ticket in a higher class.
  • If the passenger has booked a ticket for Business Class or First Class then Qatar Airlines will rebook your ticket in coach class and offer a partial refund.
  • The airline can also arrange another carrier to your destination if there is no availability of seats.

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